Privacy-Policy - VisualSitemaps

Privacy Policy

VisualSitemaps, Inc. (“us”, “we”, or “our”) operates http://VisualSitemaps.com, https://app.visualsitemaps.com, and https://VisualFlows.io (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

To the extent that our processing of your personal data is subject to the General Data Protection Regulation (GDPR), VisualSitemaps relies on its legitimate interests, described above, to process your data. We may also process information that constitutes your personal data for direct marketing purposes, provided, that you have a right to object to VisualSitemap’s use of your personal data for this purpose at any time.

For GDPR requests please go here: https://vsm.gdprpage.com/

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”). VisualSitemap.com is not in the business of selling your information.

We may collect and use personal information, such as email addresses, to send newsletters, promotional materials, and other communications. Users may opt out of such communications by using the unsubscribe link provided in the email or by contacting us directly.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this Log Data.

Communications & Consent

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information. By providing us with your email address, you consent to receive communications from VisualSitemaps, Inc., as outlined in this Privacy Policy, including product updates, pricing announcements, and other information related to our services. You may opt out of these communications at any time by following the unsubscribe link provided in the emails or by contacting us directly.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Data Sharing

VisualSitemap.com is not in the business of selling your personal information.

We may share your information with trusted third-party service providers as necessary to provide and enhance our services. These providers are obligated to maintain confidentiality and may only use the information to perform services on our behalf.

Usage of Personal Data

Customer Content

Personal Data classified as Customer Content will be handled strictly in accordance with the Customer’s instructions, including but not limited to applicable terms in the Customer Agreement and the Customer’s utilization of our Services. Additionally, VisualSitemaps adheres to all relevant legal requirements in processing such data.

Services Data

VisualSitemaps processes Services Data to support legitimate business interests in operating our Services, Websites, and other business functions. Specifically, Services Data may be used for the following purposes:

Provision and Maintenance of Services
We utilize Services Data to deliver, enhance, secure, and maintain our Services, Websites, and business operations. This includes activities such as creating or updating an Organization, resolving technical or security issues, analyzing product and feature usage trends, and monitoring general user behavior.
Community Management
Services Data is used to support, update, and maintain the VisualSitemaps Community.
Product Development and Improvement
To enhance existing products and develop new AI-powered features, provided the user has not opted out.
Legal Compliance
VisualSitemaps processes Services Data to comply with applicable laws, legal proceedings, and regulatory requirements.
Customer Support and Communication
We use Services Data to respond to customer inquiries, comments, and requests effectively. If you contact us, this data may assist us in addressing your concerns.
Feature Development and Customization
Services Data enables us to develop search, learning, and productivity tools, as well as provide a personalized user experience. This includes recommendations based on usage history, predictive analytics, and insights derived from organizational trends.
Research and Market Analysis
To refine and improve our offerings, VisualSitemaps conducts research, including surveys with users, administrators, and third parties. This research focuses on areas such as customer satisfaction, marketing campaign effectiveness, and broader user interests.
Communications
- Transactional Emails
  As part of our services, VisualSitemaps may send communications that include transactional updates, security alerts, and administrative notices regarding your account and our Services.
- Soft Opt-In and Legitimate Interest Emails
  For non-enterprise users or enterprise users who opt-in, we may send product feature updates, promotional communications, and other VisualSitemaps news. Users can unsubscribe at any time through the link provided in these communications.
Administrative and Billing Matters
Services Data facilitates invoicing, account management, and related administrative functions.
Security and Abuse Prevention
We may use Services Data to investigate and mitigate security risks or abusive behavior.
Event and Community Management
Services Data supports managing user participation in VisualSitemaps-hosted forums, programs, contests, activities, events, or educational initiatives.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We implement commercially reasonable measures to protect the personal information we collect. However, users acknowledge and accept the inherent risks of data transmission online. If we make material changes to this Privacy Policy, we will notify you through the email address you have provided or by placing a prominent notice on our website.

Changes to This Privacy Policy

This Privacy Policy is effective as of Dec 15, 2018 and will remain in effect except with respect to any changed in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to this Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Compliance with Data Protection Regulations

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

California Privacy

The California Consumer Privacy Act (“CCPA”) provides consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA (which may include our users with whom you have a relationship) disclose certain information to you about their collection and use of your Personal Information over the past 12 months. In addition, you have the right to ask such businesses to delete Personal Information collected from you, subject to certain exceptions. If the business sells Personal Information, you have a right to opt-out of that sale. Finally, a business cannot discriminate against you for exercising a CCPA right.

When offering services to its users, VisualSitemaps acts as a “service provider” under the CCPA and our receipt and collection of any consumer Personal Information is completed on behalf of our users in order for us to provide the Service. Please direct any requests for access or deletion of your Personal Information under the CCPA to the user with whom you have a direct relationship.

Consistent with California law, if you choose to exercise your applicable CCPA rights, we won’t charge you different prices or provide you a different quality of services. If we ever offer a financial incentive or product enhancement that is contingent upon you providing your Personal Information, we will not do so unless the benefits to you are reasonably related to the value of the Personal Information that you provide to us.

Contact Us

Please feel free to contact us if you have any questions about VisualSitemap.com’s Privacy Policy or the information practices of the Services. You may contact us at support@ VisualSitemaps.com